Start a tudung brand.

A good product is useless if your supplier runs out.

• Choose products people already search for
• Find 2 suppliers for each one
• Ask about minimum order and delivery time

Ask Kursor: “Help me pick 3 products to start selling and how to find reliable suppliers in Malaysia.”

Dead stock is the most common way new sellers lose money.

• Buy enough for 2 to 4 weeks only
• Try pre-order or dropship for new items
• Reorder only what sells

Ask Kursor: “How much stock should I buy when I start, and how do I avoid dead stock?”

In online selling, the photo is the shop window.

• Daylight near a window, plain background
• 1 main photo, 3 detail photos, 1 in use
• Same style for every product

Ask Kursor: “Give me a simple guide to take product photos with my phone.”

Each platform has its own fees and rules. Learn one well first.

• Pick one: WhatsApp, Shopee, Lazada or TikTok Shop
• Read the fees and work them into your price
• Add the second channel after your first 30 orders

Ask Kursor: “Compare Shopee, Lazada, TikTok Shop and WhatsApp for a new seller like me: fees and what works.”

Late or damaged parcels bring bad reviews.

• Pick a courier (J&T, Pos Laju, Ninja Van, Shopee Express)
• Buy boxes, bubble wrap and a scale
• Know your shipping cost for West and East Malaysia

Ask Kursor: “Help me set up packing and shipping for my online shop in Malaysia.”

You can only grow what you measure.

• Every sale: a receipt in KOMPUTAH Money
• Every purchase: snap the receipt
• Check your profit every Sunday

Ask Kursor: “What should I track every week in my new business, and why?”

New customers trust other customers more than ads.

• Ask right after they are happy
• Use your review link
• Turn good reviews into posts

Ask Kursor: “Write a friendly WhatsApp message asking my first customers for a review.”

When people keep buying, register so you can grow: bank account, platforms, grants.

• Register with SSM (Enterprise is simple)
• Open a business bank account
• Continue with the Foundation steps below

Ask Kursor: “What do I need to do to make my small business official in Malaysia?”

A clear policy prevents disputes.

• When customers can return
• Who pays shipping
• How long refunds take

Ask Kursor: “Write a simple return and refund policy for my shop.”

Customers, banks, Foodpanda, Shopee and grants usually ask for your SSM.

• Choose sole proprietor / partnership (Enterprise) or Sdn Bhd
• Register online with SSM (ezBiz for Enterprise)
• Keep your SSM certificate as PDF for later

Ask Kursor: “Explain the difference between Enterprise (sole prop), PLT and Sdn Bhd for my business, and which one fits me now.”

Keeps business money separate, looks professional and makes tax and loans easier.

• Bring your SSM certificate and IC
• Ask for online banking and DuitNow QR
• Use it only for business money

Ask Kursor: “What should I prepare to open a business bank account in Malaysia, and what should I ask the bank?”

One business login for Google Business Profile, YouTube and ads, separate from your personal account.

• Create a new Gmail with your business name
• Turn on 2-step verification
• Save the password with someone you trust

Ask Kursor: “Suggest 5 professional Gmail names for my business.”

The same name, logo and colours everywhere make you easy to remember and trust.

• Pick 1 logo and 2 to 3 brand colours
• Write a one-line description of what you sell
• Use the same name on every platform

Ask Kursor: “Help me write a one-line description and suggest brand colours for my business.”

Your business shows on Google Search and Google Maps for free.

• Go to business.google.com with your business Gmail
• Add your business name and category
• Verify (Google may ask for a video or a code)

Ask Kursor: “Walk me through creating and verifying a Google Business Profile for my business.”

Complete profiles show up more often and get more calls.

• Address or service area, opening hours, phone and WhatsApp link
• Add a description (up to 750 characters)
• Add your products or services with prices

Ask Kursor: “Write my Google Business Profile description (max 750 characters) and a list of services with prices.”

Photos are the first thing people look at.

• Front of your shop or your logo
• Your best products or work
• Your team, the inside, the menu or price list

Ask Kursor: “Give me a photo shot list for my Google Business Profile and Instagram.”

Reviews build trust and help you rank higher on Maps.

• Get your review link from your profile
• Ask happy customers right after they buy
• Reply to every review, good or bad

Ask Kursor: “Write a polite WhatsApp message asking customers for a Google review, and replies for 5-star and 1-star reviews.”

Many Malaysians drive with Waze; iPhone users search Apple Maps.

• Check that your Google Maps pin is correct
• Add your place on Waze
• Claim your place on Apple Business Connect

Ask Kursor: “How do I add my business to Waze and Apple Maps?”

Look professional and reply faster with a catalogue, greetings and quick replies.

• A catalogue with stock and prices
• Quick replies: price, sizes, shipping, payment
• Labels: Asked, Paid, Shipped

Ask Kursor: “Write WhatsApp quick replies for price, sizes, shipping and payment.”

Most Malaysian customers discover businesses here.

• Create a Facebook Page and an Instagram professional account
• Link them in Meta Business Suite
• Add your WhatsApp button, hours and location

Ask Kursor: “Write my Instagram bio and Facebook Page "About" for my business.”

Short videos reach new customers for free.

• Show the product being used
• New stock arrivals
• A weekly live session

Ask Kursor: “Give me 10 TikTok ideas and a simple plan for my first live session.”

One link in every bio sends people to order or WhatsApp you.

• Use your website or a link page
• Include WhatsApp, menu or price list, and location
• Put it in every bio and on your Google profile

Ask Kursor: “What should I put on my link-in-bio page?”

Clear content turns visitors into WhatsApp enquiries.

• Best sellers and categories
• Prices, sizes and stock
• Shipping and return policy

Ask Kursor: “Write the content for my shop page with shipping and return policy.”

Customers and AI assistants like ChatGPT trust businesses that have a website.

• Use a simple builder (Carrd, Google Sites or Wix)
• Add your WhatsApp button on top
• Check it looks good on a phone

Ask Kursor: “Which website builder should I use for my business and how do I start?”

yourbusiness.com or .my looks more trusted than a free link.

• Check if your business name is free as .com or .my
• Buy it for 1 year
• Connect it to your website

Ask Kursor: “Suggest 5 domain names for my business.”

Posting regularly keeps you top of mind.

• 3 to 4 posts a week
• Mix: products, behind the scenes, reviews, promos
• Plan around Malaysian dates: payday, school holidays, festive seasons

Ask Kursor: “Make a 30-day social media content plan for my business with captions.”

A small ad (RM10–20 a day) tests what works before you spend more.

• One product people already buy
• A clear photo and price
• Run 5 days and keep the best version

Ask Kursor: “Create a small ad for my best-selling product.”

Selling to an old customer is cheaper than finding a new one.

• A restock or new-arrival broadcast
• A member price or points
• A thank-you note in every parcel

Ask Kursor: “Give me 5 ideas to get repeat buyers for my shop.”

You can only grow what you measure.

• Sales per product
• Stock left and slow movers
• Returns and why

Ask Kursor: “What should I track every week in my shop?”

Free courses, grants and financing exist for Malaysian entrepreneurs.

• Look for courses from INSKEN and SME Corp
• Check grants and financing (e.g. SME Corp, TEKUN, MARA, your bank)
• Join a local business community

Ask Kursor: “What courses, grants or financing should a small business like mine in Malaysia look into? Please check current programmes.”