Start a pantang service.

Health services need the right registration and approvals.

• Check your professional registration
• Ask MOH or your local council about premises
• Keep records of every patient visit

Ask Kursor: “What registration and approvals do I need to start a small health or wellness service in Malaysia?”

Patients and clients like to know the cost before they come.

• List services with price ranges
• First visit or consultation price
• Put them on your booking page

Ask Kursor: “Help me list my health services and fees clearly.”

Fewer calls, no double booking, reminders on time.

• Share your booking link
• Set your hours and break times
• Send reminders the day before

Ask Kursor: “Write an appointment reminder message for my clinic or wellness service.”

You can only grow what you measure.

• Every sale: a receipt in KOMPUTAH Money
• Every purchase: snap the receipt
• Check your profit every Sunday

Ask Kursor: “What should I track every week in my new business, and why?”

New customers trust other customers more than ads.

• Ask right after they are happy
• Use your review link
• Turn good reviews into posts

Ask Kursor: “Write a friendly WhatsApp message asking my first customers for a review.”

When people keep buying, register so you can grow: bank account, platforms, grants.

• Register with SSM (Enterprise is simple)
• Open a business bank account
• Continue with the Foundation steps below

Ask Kursor: “What do I need to do to make my small business official in Malaysia?”

Health ads have strict rules: no exaggerated claims, and some ads need approval first.

• No "cure" or guaranteed results
• Check if your ad needs approval before posting
• Avoid before-and-after photos unless allowed

Ask Kursor: “What are the rules for advertising a clinic or health service in Malaysia? Please check the latest rules.”

Medical information is sensitive personal data under PDPA.

• Lock patient records
• Never share patient details on WhatsApp groups
• Ask permission before using reviews

Ask Kursor: “How should a small clinic protect patient data under PDPA?”

Customers, banks, Foodpanda, Shopee and grants usually ask for your SSM.

• Choose sole proprietor / partnership (Enterprise) or Sdn Bhd
• Register online with SSM (ezBiz for Enterprise)
• Keep your SSM certificate as PDF for later

Ask Kursor: “Explain the difference between Enterprise (sole prop), PLT and Sdn Bhd for my business, and which one fits me now.”

Keeps business money separate, looks professional and makes tax and loans easier.

• Bring your SSM certificate and IC
• Ask for online banking and DuitNow QR
• Use it only for business money

Ask Kursor: “What should I prepare to open a business bank account in Malaysia, and what should I ask the bank?”

One business login for Google Business Profile, YouTube and ads, separate from your personal account.

• Create a new Gmail with your business name
• Turn on 2-step verification
• Save the password with someone you trust

Ask Kursor: “Suggest 5 professional Gmail names for my business.”

The same name, logo and colours everywhere make you easy to remember and trust.

• Pick 1 logo and 2 to 3 brand colours
• Write a one-line description of what you sell
• Use the same name on every platform

Ask Kursor: “Help me write a one-line description and suggest brand colours for my business.”

Your business shows on Google Search and Google Maps for free.

• Go to business.google.com with your business Gmail
• Add your business name and category
• Verify (Google may ask for a video or a code)

Ask Kursor: “Walk me through creating and verifying a Google Business Profile for my business.”

Complete profiles show up more often and get more calls.

• Address or service area, opening hours, phone and WhatsApp link
• Add a description (up to 750 characters)
• Add your products or services with prices

Ask Kursor: “Write my Google Business Profile description (max 750 characters) and a list of services with prices.”

Photos are the first thing people look at.

• Front of your shop or your logo
• Your best products or work
• Your team, the inside, the menu or price list

Ask Kursor: “Give me a photo shot list for my Google Business Profile and Instagram.”

Reviews build trust and help you rank higher on Maps.

• Get your review link from your profile
• Ask happy customers right after they buy
• Reply to every review, good or bad

Ask Kursor: “Write a polite WhatsApp message asking customers for a Google review, and replies for 5-star and 1-star reviews.”

Many Malaysians drive with Waze; iPhone users search Apple Maps.

• Check that your Google Maps pin is correct
• Add your place on Waze
• Claim your place on Apple Business Connect

Ask Kursor: “How do I add my business to Waze and Apple Maps?”

Look professional and reply faster with a catalogue, greetings and quick replies.

• Install WhatsApp Business and add your business profile
• Add your catalogue with prices
• Set a greeting message, an away message and quick replies
• Use labels: New, Quoted, Paid, Follow up

Ask Kursor: “Write my WhatsApp Business greeting message, away message and 5 quick replies.”

Most Malaysian customers discover businesses here.

• Create a Facebook Page and an Instagram professional account
• Link them in Meta Business Suite
• Add your WhatsApp button, hours and location

Ask Kursor: “Write my Instagram bio and Facebook Page "About" for my business.”

Short videos reach new customers for free.

• One common question per video
• No claims of cures or results
• Check your professional body’s rules first

Ask Kursor: “Give me 10 short health tip ideas that follow medical advertising rules.”

One link in every bio sends people to order or WhatsApp you.

• Use your website or a link page
• Include WhatsApp, menu or price list, and location
• Put it in every bio and on your Google profile

Ask Kursor: “What should I put on my link-in-bio page?”

Clear content turns visitors into WhatsApp enquiries.

• What you sell and who it is for
• Prices or packages
• Location, hours and how to order
• 5 FAQs

Ask Kursor: “Write the full content for a one-page website for my business: headline, about, services with prices, FAQ and call to action.”

Customers and AI assistants like ChatGPT trust businesses that have a website.

• Use a simple builder (Carrd, Google Sites or Wix)
• Add your WhatsApp button on top
• Check it looks good on a phone

Ask Kursor: “Which website builder should I use for my business and how do I start?”

yourbusiness.com or .my looks more trusted than a free link.

• Check if your business name is free as .com or .my
• Buy it for 1 year
• Connect it to your website

Ask Kursor: “Suggest 5 domain names for my business.”

Posting regularly keeps you top of mind.

• Common questions patients ask
• Clinic hours and services
• Health awareness days

Ask Kursor: “Make a 30-day content plan of health tips that follows advertising rules.”

A small ad (RM10–20 a day) tests what works before you spend more.

• Check if your ad needs approval first
• No before-and-after claims or guarantees
• Promote hours, location and services

Ask Kursor: “What can and can’t I say in an ad for my health business in Malaysia? Please check current rules.”

Selling to an old customer is cheaper than finding a new one.

• Remind patients of follow-up visits
• Yearly screening reminders
• Keep messages private and short

Ask Kursor: “Write a follow-up and yearly check reminder for my patients.”

You can only grow what you measure.

• Appointments per day
• No-shows
• New against returning patients

Ask Kursor: “What should I track every week in my clinic or practice?”

Free courses, grants and financing exist for Malaysian entrepreneurs.

• Look for courses from INSKEN and SME Corp
• Check grants and financing (e.g. SME Corp, TEKUN, MARA, your bank)
• Join a local business community

Ask Kursor: “What courses, grants or financing should a small business like mine in Malaysia look into? Please check current programmes.”